Refund and Return Policy

Thank you for shopping at Miracle Wellness. We strive to provide you with high-quality natural remedies and holistic wellness products. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. You must also provide the receipt or proof of purchase.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

3. Exchanges

If you wish to exchange an item, please contact us to discuss the exchange process. Exchanges are subject to product availability.

4. Non-Returnable Items

Certain items are non-returnable, including:

  • Opened or used products
  • Products that are damaged due to misuse or negligence
  • Sale items

5. Doula Services

Fees for doula services are non-refundable once services have been rendered. If you cancel your doula services contract before services have been rendered, a partial refund may be issued, depending on the terms outlined in your contract with Melissa.

6. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with details and photos of the damage. We will work with you to resolve the issue, which may include a replacement or refund.

8. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact us at [Your Email Address] to request a return authorization.
  2. Pack the item securely in its original packaging, if possible.
  3. Include the receipt or proof of purchase.
  4. Ship the item to the following address:

[Your Return Address]

9. Contact Us

If you have any questions about our Refund and Return Policy, please contact us:

Miracle Wellness
Melissa
[Your Email Address]
[Your Phone Number]